Loss Prevention Specialist - Helmstedt
We're a company of pioneers. It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. For today’s pioneers, that’s exactly why there’s no place on Earth they’d rather build than Amazon. When Amazon.com launched in 1995, it was with the mission “to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices.” This goal continues today, but Amazon’s customers are worldwide now, and have grown to include millions of Consumers, Sellers, Content Creators, and Developers & Enterprises. Each of these groups has different needs, and we always work to meet those needs, innovating new solutions to make things easier, faster, better, and more cost-effective. Since opening in 1995, we’ve been pushing the boundaries of possible further and further. Today, we’re a Fortune 500 organization that relies on Amazon’s security systems and World Wide Loss Prevention Programs, especially in the fast-paced environments of our Fulfillment Centers. These Fulfillment Centers are at the heart of our rapidly growing business: they’re where we manage our fast-moving inventory. Our Fulfillment Center teams stow deliveries, pick products, package them up and ship them out. For every Fulfillment Center, the Loss Prevention team delivers tangible benefits, by providing security services and asset protection. That’s what makes this group of Amazonians so key: they manage, coordinate and implement all aspects of our loss prevention strategy. Job ID: 1659151 | Amazon Logistik Suelzetal GmbHYou’ll quickly become an expert in a range of duties: You’ll handle investigations of theft and loss, You’ll master Loss Exposure and Loss Controls analysis, You’ll learn your way around physical security systems and controls, You’ll collaborate with contractor guard services, You’ll partake in Loss Prevention education and awareness programs, And you’ll get involved in workplace violence mitigation, as well as Loss Prevention audit programs. Your role and responsibilities: As you train and become a Security and Loss Prevention Specialist, you’ll own: Physical security Conduct Physical Security audits, Troubleshoot Physical Security systems (LENEL, CAMIQ, VISION, and so on), Review and improvement of PS systems, Personnel security Train small groups in matters of security, Advise on personnel security matters, Security management Represent the interests of Security and Loss Prevention in leadership meetings, Participate in the selection of new contract security personnel, Provide advice and guidance to contract security personnel, Communicate with security service providers, Communication of security related topics to all relevant stakeholders, Lead Security and Loss Prevention projects with limited scale or scope, Participate in large scale, Fulfillment Center-wide projects, Resilience Review and continuously improve Security and Loss Prevention processes, Identify and communicate Security and Loss Prevention risks to operational management, Act as point of contact in emergency or critical circumstances, Investigation Conduct preliminary analysis and subsequent investigation of losses, Effectively use resources for data mining, CCTV and other surveillance, for purposes of loss analysis and investigations, Conduct forensic interviews, based on analytical results, Conduct interviews when any cases of policy violations arise, Report investigation results, Act as point of contact for law enforcement authorities. Previous experience in express delivery and supply chain loss prevention OR have studied / studying "Security" or related degree at university Proficiency in MS Office programs PREFERRED QUALIFICATIONS Experience in security services, asset protection, audit, risk management, inventory control, quality assurance, or other related fields, Certification in formal investigation procedures (Wicklander/Zulawski or Reid) is a plus, You possess awareness and experience of best practices related to: Utilization of physical security systems, Investigation techniques, Effective oversight of contract security officers, As well as loss mitigation experience in logistics/distribution center settings, Previous experience with warehouse or distribution centre services, Must have strong oral and written communication skills, Familiarity with databases (for querying and analysing), such as SQL, Access, etc., Familiarity with Lean, Six Sigma concepts desirable, Comfortable working in a fast-paced and multi-tasking environment, Demonstrated ability to work independently, even with off-site supervision, Analytical experience in a performance-based, results-oriented setting.
Loss Prevention Manager - Helmstedt
Since opening in 1995, we’ve been pushing the boundaries of possible further and further. Today, we’re a Fortune 500 organization that relies on Amazon’s security systems and World Wide Loss Prevention Programs, especially in the ever-growing environments of our Fulfillment Centers. These Fulfillment Centers are at the heart of our rapidly growing business: they’re where we coordinate our fast-moving inventory. Our Fulfillment Center teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us to where we are today. You’ll join a Fulfillment Center as a member of the senior management team, where you’ll supervise, coordinate and implement all aspects of our loss prevention strategy. Job ID: 1659152 | Amazon Logistik Suelzetal GmbH Loss exposure and loss controls analysis, Loss investigation, and when necessary, theft investigation, Physical security systems and controls, Contracting guard services, Workplace violence mitigation, Loss prevention education and awareness, Thorough loss prevention audit programs. Day-to-day responsibilities: Therefore, you’ll understand the critical importance you will play in your Fulfillment Center’s Loss Prevention Programme. Alongside the above points, you will coordinate and guide your Fulfillment Center’s compliance with all corporate loss prevention standards: Effectively partner with operations and support functions, in evaluating current and future business processes and initiatives, You’ll identify, develop and implement additional loss prevention strategies to meet the unique needs of your assigned Fulfillment Center, Function as part of a team of Loss Prevention Managers: together you’ll effectively pursue improvements to company-wide loss prevention efforts, Perform interior and exterior loss prevention audits of your Fulfillment Center and off-site facilities, while effectively dealing with any kind of security issue that is raised, Monitor your Fulfillment Center in terms of ongoing compliance with Amazon’s security policies, Perform various loss prevention inspections, audits, and investigations as required, Encourage and promote loss prevention within the workforce, by exercising integrity and ethical methods, Positively represent the Amazon Security/Loss Prevention department through public relations and customer service; set a personal example of the highest level, Demonstrate knowledge of Fulfillment Centers best practices at loss prevention, such as: The application of physical security systems, The investigation techniques and laws of arrest, The management of contract guard agencies, Effective transportation/supply chain loss mitigation techniques, Conduct new hire orientation and training in your loss prevention strategy, Be able to work and travel as and when required by business need. Relevant qualification in loss prevention, security management, administration of justice or a related field; equivalent experience could suffice as an alternative, Demonstrable loss prevention program exposure, including experience in a distribution environment at senior level, Decision-making and problem-solving: You can effectively gather the right data from appropriate sources, while considering all of the facts and other perspectives, You’ll conduct root cause analysis and draw sound conclusions, You’ll prioritise key factors and act decisively, promptly and confidently, Fluency in English and German Be agile and flexible in your approach, Be able to operate with limited guidance from management Communication and influencing Demonstrate ability to identify the customer expectation, adjusting language and style to suit the listener, Structure information using correct terminology and grammar, Remain articulate and well-reasoned at all times, Be solutions-focused, customer-focused, and always deliver excellent follow-up Preferred qualifications Higher academic degree or relevant qualification would be advantageous, A grasp of Kaizen and Lean methodologies and techniques would be advantageous.