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Forst- und Fischwirtschaft: 15 Jobs in Köln

Berufsfeld
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  • Bereichsleitung 1
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  • Forst- und Fischwirtschaft
Berufserfahrung
  • Mit Berufserfahrung 14
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  • Teilzeit 1
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Forst- und Fischwirtschaft

HR Assistant (m/w/d)

Sa. 06.08.2022
Köln
Jede Generation hat ein Recht auf sichere Lebensmittel. GLOBALG.A.P. ist eine Marke für intelligente Lösungen für die landwirtschaftliche Unternehmensführung, die von der FoodPLUS GmbH in Köln in Zusammenarbeit mit Produzenten, Einzelhändlern und anderen Interessengruppen aus der gesamten Lebensmittelindustrie entwickelt wurde. Diese Lösungen umfassen eine Reihe von Standards für eine sichere, sozial und ökologisch verantwortungsvolle landwirtschaftliche Praxis. Der meistgenutzte Standard von GLOBALG.A.P. ist der Standard für die kontrollierte landwirtschaftliche Unternehmensführung (IFA) für Obst und Gemüse, Aquakultur, Zierpflanzenbau, landwirtschaftliche Nutztiere und mehr. Dieser Standard bildet auch die Grundlage für das GGN Label: Das Verbraucherlabel für zertifizierte, verantwortungsvolle Landwirtschaft und Transparenz. Zur Verstärkung unseres HR-Teams suchen wir ab sofort einen administrativen Assistant (m/w/d) in Vollzeit (39 Wochenstunden). Bewerbermanagement (Sichtung, Klärung von Rückfragen, Vereinbarung von Vorstellungsgesprächen, Prozessupdates etc.) Übernahme diverser administrativer Tätigkeiten (z. B. On- und Offboarding, Buchung von Trainings) Mithilfe bei der Digitalisierung unserer HR-Prozesse Unterstützung und Durchführung fachbezogener Projekte (z. B. in den Bereichen Employer Branding, Mitarbeiterbindung, Personalentwicklung) Abgeschlossene kaufmännische Ausbildung oder vergleichbar Erste praktische Erfahrungen im Personalwesen; gerne auch Quereinsteiger (m/w/d) mit entsprechender Berufserfahrung Sichere Deutsch- und Englischkenntnisse auf dem Level C1 in Wort und Schrift Einbindung in ein multikulturelles, diverses Team mit gemeinsamen Werten und dem inneren Antrieb, die Welt und unsere Zukunft positiv mitzugestalten Möglichkeiten, sich beruflich und persönlich weiterzuentwickeln durch Förderung einer „Ownership Mentality“ für den eigenen Arbeitsbereich und einer Kultur des kontinuierlichen Lernens Größtmögliche Flexibilität hinsichtlich individueller Arbeitszeiten sowie die Möglichkeit zum mobilen Arbeiten zur Förderung einer optimalen Work-Life-Balance Kostenfreie Nutzung des öffentlichen Nahverkehrs (JobTicket), Beteiligung am Urban-Sports-Club-Fitnessprogramm, Corporate Benefits (Shopping-Rabattprogramm), kostenfreie Getränke wie Kaffee, Tee und Wasser Bürogebäude im Kölner Zentrum mit direkter Lage am Stadtgarten
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Business Development Manager (m/w/d)

Di. 02.08.2022
Langenfeld (Rheinland)
Seit ihrer Gründung im Jahr 1994, hat sich die Ringbeck Gruppe mit mittlerweile 6 Standorten und rd. 210 Mitarbeitern als einer der führenden Lösungsanbieter im Garten- und Landschaftsbau in Deutschland etabliert. Zur Fortführung unserer organischen und anorganischen Wachstumsstrategie und zur weiteren Professionalisierung unseres Teams suchen wir zum nächstmöglichen Zeitpunkt einen Business Development Manager (m/w/d). Sie unterstützen die Geschäftsführung hinsichtlich des Aufbaus der Gruppenorganisation sowie deren strategischen Ausrichtung und stehen dabei im stetigen Austausch mit den Beteiligungsgesellschaften Sie entwickeln in Zusammenarbeit mit der Geschäftsführung die Corporate Governance- sowie Compliance Richtline für die Gruppe weiter Darüber hinaus begleiten Sie M&A-Prozesse in Zusammenarbeit mit der Geschäftsführung, den Beratern und den Investoren Die Verbesserung der Marktpositionierung und Erschließung weiterer Potentiale sowie der Aufbau des Netzwerkes im Garten- und Landschaftsbau umfasst dabei einen Ihrer Tätigkeitsschwerpunkte Sie führen Marktbeobachtungen sowie -analysen durch, bereiten verschiedenste Daten auf und erstellen Auswertungen, Statistiken und Entscheidungsvorlagen Sie führen strategische Bewertungen und Wirtschaftlichkeitsberechnungen im Bereich Garten- und Landschaftsbau durch und leiten Handlungsempfehlungen ab Direkte Reporting Line zum CEO der Unternehmensgruppe Sie bringen ein erfolgreich abgeschlossenes Studium im Bereich Betriebswirtschaft oder Wirtschaftsingenieurwesen mit Idealer Weise haben Sie bereits Erfahrungen im Business Development Management gesammelt, insbesondere im Umfeld von M&A-Prozessen, Change Management oder Projektsteuerung; alternativ sind relevante Erfahrungen in der Managementberatung wünschenswert Sie können auf sehr gute Kenntnisse in Excel sowie PowerPoint zurückgreifen Eine freundliche und unmissverständliche Kommunikation sowie ausgezeichnete Deutschkenntnisse in Wort und Schrift sind für Sie selbstverständlich Darüber hinaus verfügen Sie über ausgeprägte analytische Fähigkeiten, exzellente Organisations-, Kommunikations- und Präsentationsfähigkeiten sowie erweiterte Projektmanagement-Fähigkeiten Eine strukturierte und zuverlässige Arbeitsweise, Durchsetzungsvermögen, eine Hands-on-Mentalität, sowie diplomatisches Geschick sind für Sie selbstverständlich Eine herausfordernde Tätigkeit in einem wachsenden Konzern Ein aufgeschlossenes und dynamisches Team, flache Hierarchien sowie ein angenehmes Arbeitsklima Die Möglichkeit Ihre Ideen umzusetzen und echten unternehmerischen Mehrwert zu schaffen Spannende Entwicklungsperspektiven im Finanzbereich sowie im Private Equity Umfeld Flexible und individuelle Arbeitszeiten inklusive Home-Office-Möglichkeit
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Technical Expert (m/f/d) Crops

Sa. 30.07.2022
Köln
GLOBALG.A.P. is a brand of smart farm assurance solutions developed by FoodPLUS GmbH in Cologne, Germany, with cooperation from producers, retailers, and other stakeholders from across the food industry. These solutions include a range of standards for safe, socially, and environmentally responsible farming practices. The most widely used GLOBALG.A.P. standard is Integrated Farm Assurance (IFA), applicable for fruit and vegetables, aquaculture, floriculture, livestock, and more. This standard also forms the basis for the GGN label: The consumer label for certified, responsible farming and transparency. For our Product Development team, we are looking for a Technical Expert (m/f/d) Crops in full-time (39 h/week) to start immediately.  Support the development and maintenance of the GLOBALG.A.P. standards for crops for processing and feed, including combinable and industrial crops Contribute to performance indicator/metrics development on environmental sustainability Support on technical matters interdepartmental Offer GLOBALG.A.P. public and certification body training as needed Participate in relevant trade shows, conferences, etc. as needed  Degree in Agronomy, Agricultural Sciences, or Crop Management Practical experience in production of crops such as corn, soybeans, palm oil, sunflowers, etc. Experience in standard setting; GLOBALG.A.P. standard knowledge is beneficial Climate-smart agriculture experience is beneficial Technical work in a multi-stakeholder environment with standard development or auditing experience Proficient in English (C1/C2 level); working knowledge of German, Dutch, or Spanish is a plus Team player with good communication, strong analytical and problem-solving skills High level of attention to details  Integration into a multicultural, diverse team with shared values and the motivation to have a positive impact on the world and our future Possibilities to grow professionally and personally by encouraging to take ownership for your working area and by a culture of continuous learning Highly flexible approach in working time and possibility for mobile office to ensure an optimum work-life balance Free use of local public transport (JobTicket), share in Urban Sports Club fitness program, discount program for shopping (Corporate Benefits), free coffee, tea, and water Central office location in downtown Cologne (remote work is alternatively possible)  
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Manager Data Services (m/f/d)

Fr. 29.07.2022
Köln
GLOBALG.A.P. is a brand of smart farm assurance solutions developed by FoodPLUS GmbH in Cologne, Germany, with cooperation from producers, retailers, and other stakeholders from across the food industry. These solutions include a range of standards for safe, socially, and environmentally responsible farming practices. The most widely used GLOBALG.A.P. standard is Integrated Farm Assurance (IFA), applicable for fruit and vegetables, aquaculture, floriculture, livestock, and more. This standard also forms the basis for the GGN label: The consumer label for certified, responsible farming and transparency. We are looking for a Manager Data Services (m/f/d) in full-time (39 hours/week) to start immediately at our office based in Cologne. As Manager Data Services (m/f/d) you will design and drive the implementation of state of the art data services for our stakeholders, so that they can benefit from the information we collect through our certification activities and data capturing. Define and drive our data services product portfolio Establish and lead data service development process Adapt our data access rights concept for flexibility to meet customer needs while protecting privacy. Translate customer product requirements to guide development of technical solutions Work with project management to keep service development work on track Masters Degree in Business Administration, Information Systems or equivalent Minimum 5 years' experience as product/service manager Experience related to data driven services Experience in creating and managing business plans Proven ability to influence cross-functional teams without direct formal authority Experience in the food and/or agriculture industry is an advantage Fluent English (min. C1 level), other languages would be an advantage Integration into a multicultural, diverse team with shared values and the motivation to have a positive impact on the world and our future Possibilities to grow professionally and personally by encouraging to take ownership for your working area and by a culture of continuous learning Highly flexible approach in working time and possibility for mobile office to ensure an optimum work-life balance Free use of local public transport (JobTicket), share in Urban Sports Club fitness program, discount program for shopping (Corporate Benefits), free coffee, tea and water Central office location in downtown Cologne 
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Vice President (m/f/d) Market Development

Fr. 29.07.2022
Köln
GLOBALG.A.P. is a brand of smart farm assurance solutions developed by FoodPLUS GmbH in Cologne, Germany, with cooperation from producers, retailers, and other stakeholders from across the food industry. These solutions include a range of standards for safe, socially, and environmentally responsible farming practices. The most widely used GLOBALG.A.P. standard is Integrated Farm Assurance (IFA), applicable for fruit and vegetables, aquaculture, floriculture, livestock, and more. This standard also forms the basis for the GGN label: The consumer label for certified, responsible farming and transparency. We are looking for a Vice President (m/f/d) Market Development in full-time (39 hours/week) to start immediately at our office based in Cologne.  You create and develop the sales strategy for the market development in line with the corporate strategy and take responsibility for the operational implementation. You define sales-relevant KPIs and control the sales area with performance analyses and success controlling. Budget control, target/actual comparisons, deviation analyses and ad-hoc evaluations are your daily tools to determine suitable measures and recommendations for action to achieve the objectives. You lead our sales and key account teams and its further development through the continuous optimisation of sales processes. You use market and competition analyses to further develop our sales strategy. Global networking is just as natural for you as the presentation of our brands at trade fairs and conferences. Masters Degree 10 years of work experience in B2B and B2C markets with key account responsibility and exposure to major buyers and their technical teams 7 years of management/leadership experience regarding international diverse teams Proficient in English (min. C1 level); additional languages beneficial Appreciation and understanding of agricultural supply chains Excellent verbal and written communication skills as well as high-level presentation skills Strong customer service approach Willingness to travel worldwide   Integration into a multicultural, diverse team with shared values and the motivation to have a positive impact on the world and our future Possibilities to grow professionally and personally by encouraging to take ownership for your working area and by a culture of continuous learning Highly flexible approach in working time and possibility for mobile office to ensure an optimum work-life balance Free use of local public transport (JobTicket), share in Urban Sports Club fitness program, discount program for shopping (Corporate Benefits), free coffee, tea and water Central office location in downtown Cologne  
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Value Chain Development Officer (m-f-d)

Fr. 29.07.2022
Bonn
FSC works to take care of our forests and those who rely on them: by protecting plant and animal species, Indigenous Peoples’ rights, forest workers’ safety, and much more. We achieve this through FSC certification, ensuring forests around the world are responsibly managed. To effectively meet the challenge of protecting the world’s forests, we are committed to ensuring we have the world’s most skilled people working with us. This commitment extends to everyone that works in FSC around the world: from those that lead the design of policies and standards, to those that roll out those same policies and standards on the ground, and to those that provide us with backbone to do our work. We are looking for an engaged Value Chain Development Officer who brings solid expertise and a passion for FSC’s mission, to work with us in a multinational environment. The Scope To grow sustainable value chains and increase the uptake and awareness of FSC by implementing value chain development strategy. Based on market intelligence, the incumbent develops and transforms value chains by targeting key players and collaborating with them to implement effective action plans. Value Chain Development Officer (M-F-D) To analyse market needs and opportunities of key value chains for FSC. To drive, track and report market transformation activities with market intelligence materials. To lead, coordinate or implement projects to foster trade and increase uptake of FSC in the corporate sector. To identify and manage external and internal communication channels for relevant value chains (e.g. events, campaigns, market news articles, intranet, customer relation management system). To coordinate and produce sector specific marketing and communication materials in collaboration with the responsible departments. To manage the implementation and coordination of partnerships/relationships between FSC and relevant value chain players. To coordinate key account relations across other FSC programs globally. To represent FSC at market related events. Additional tasks as agreed with the Value Chain Development Programme Manager. Education and Training: University degree, or equivalent in a relevant field (e.g. Business Administration, Marketing, Economics, Forest Products, Public Relations). Working Experience, Style and Skills: Demonstrated professional experience or professional training in one or more of the following: market development, key account management, supply chain management, marketing, circular economy and/or related fields. Ability to manage complex projects in a multi-cultural environment. Strong analytical skills including experience in data analysis for market intelligence. Collaborative working style and team player. Strategic thinking and business mindset. Budget management. Networking skills. Creativity and problem-solving skills. Advanced time management and organizational skills. Service and solution-oriented attitude to work. Knowledge of packaging/paper/hygiene industry, market, value chain, and trends is a plus. Experience in merchandizing is a plus. Experience in forest-based industries would be an advantage. Computer Skills: Standard software packages (MS Office). Customer Relations Management (CRM) systems, for example salesforce. Language and Communication Skills: Fluency in English (spoken and written). Other language proficiency is a plus (e.g. German, Japanese, Spanish). Exemplary verbal and written communication skills that contribute to cohesive team efforts and decision making. Active-listening skills. Location: Bonn, Germany. Working Hours: Full time - 40 hours per week. Duration of Employment: 2 years contract (extension possible, subject to satisfactory performance). Starting Date: As soon as possible. Travel: Sporadic travel is required.
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Konzernbuchhalter (m/w/d)

Do. 28.07.2022
Langenfeld (Rheinland)
Seit ihrer Gründung im Jahr 1994, hat sich die Ringbeck Gruppe mit mittlerweile 6 Standorten und rd. 210 Mitarbeitern als der führende Lösungsanbieter im Garten- und Landschaftsbau in Deutschland etabliert. Zur Fortführung unserer organischen und anorganischen Wachstumsstrategie und zur weiteren Professionalisierung unseres Finanz- und Rechnungswesens suchen wir zum nächstmöglichen Zeitpunkt einen Konzernbuchhalter (m/w/d). Sie sind für die laufende monatliche Finanzbuchhaltung der Ringbeck Holding GmbH sowie des Konzerns inkl. Konsolidierungsbuchungen verantwortlich und unterstützen die Buchhaltung der operativen Konzerngesellschaften Sie agieren als Sparringspartner für die lokalen Buchhalter und Steuerberater der Beteiligungsgesellschaften Sie sind für die Verbuchung von Sachkontensachverhalten sowie für die Geschäftsvorgänge der Kreditoren- und Debitorenbuchhaltung zuständig Sie übernehmen das Treasury und tätigen die Vorbereitung und Durchführung des Zahllaufs der Ringbeck Holding GmbH und verantworten das Cash-Monitoring der Ringbeck Gruppe Sie unterstützen bei der Erstellung des Einzel- sowie Konzernabschlusses nach HGB   Sie unterstützen bei der Erstellung der monatlichen und vierteljährlichen Berichterstattung an Management, Banken und Gesellschafter Die Vorbereitung, Unterstützung und Buchung von Unternehmensakquisitionen sowie Kaufpreisallokationen sind darüber hinaus Inhalte Ihres Tätigkeitsfelds Sie unterstützen bei der Einführung von DATEV und der Integration von LucaNet bei neu akquirierten Beteiligungsgesellschaften im Zuge des Onboardingprozesses Sie sind Ansprechpartner für Steuerberater, Wirtschafts- und Betriebsprüfer Sie stehen im stetigen Austausch mit der Geschäftsführung und dem Beteiligungscontroller Sie verfügen über eine abgeschlossene kaufmännische Berufsausbildung mit dem Schwerpunkt Buchhaltung, idealerweise sind Sie Steuerfachangestellter oder Bilanzbuchhalter (m/w/d) mit mehrjähriger Berufserfahrung im Bereich Rechnungswesen Sie verfügen über sichere Bilanzierungskenntnisse nach deutschem Handels- und Steuerrecht sowie über ein ausgeprägtes Verständnis für rechtliche Fragestellungen Sehr besitzen gute Kenntnisse im Umgang mit DATEV sowieLucaNet Sie schätzen eine eigenständige Arbeitsweise mit Gestaltungsspielraum Sie bringen ein hohes Maß an Sorgfalt, Verantwortungsbewusstsein und Teamfähigkeit mit Eine herausfordernde Tätigkeit in einem wachsenden Konzern Ein aufgeschlossenes und dynamisches Team, flache Hierarchien sowie ein angenehmes Arbeitsklima Die Möglichkeit Ihre Ideen umzusetzen und echten unternehmerischen Mehrwert zu schaffen Spannende Entwicklungsperspektiven im Finanzbereich Flexible und individuelle Arbeitszeiten inklusive Home-Office-Möglichkeit
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Data Engineer (m-f-d)

Mi. 27.07.2022
Bonn
FSC works to take care of our forests and those who rely on them: by protecting plant and animal species, Indigenous Peoples’ rights, forest workers’ safety, and much more. We achieve this through FSC certification, ensuring forests around the world are responsibly managed. To effectively meet the challenge of protecting the world’s forests, we are committed to ensuring we have the world’s most skilled people working with us. This commitment extends to everyone that works in FSC around the world: from those that lead the design of policies and standards, to those that roll out those same policies and standards on the ground, and to those that provide us with backbone to do our work. We are looking for an engaged Data Engineer who brings solid expertise and a passion for FSC’s mission, to work with us in a multinational environment. The Scope The Data Engineer will make data accessible to internal and external FSC stakeholders in a way that encourages and embeds data use in all - big and small, everyday - actions and decisions. Data Engineer (m-f-d) To maintain, enhance and manage the quality and usage of data in FSC by: Establishing processes for ETL for data from various structured and unstructured data sources into a data store that is suitable for business analytics and decision making. Designing stable, reliable, and effective databases. Optimizing and maintaining legacy systems (such as Salesforce, MySQL). Modifying and testing databases according to needs and requests. Solving database usage issues and malfunctions. Liaising with developers to improve applications and establish best practices. Gathering user requirements and identifying new features and enhancements. Supporting development of technical documentation and end-user training resources. Research, recommend and implement new database products, services and protocols to meet data and information needs for various FSC user groups/stakeholders. To establish, manage and document processes and structures ensuring high quality of data, data standardization, and consistency across various platforms and reports, including but not limited to: Review of FSC information and data sources with a view to understand, re-design, re-model and re-deploy the database structure where necessary to adapt best practices in data management. Data standardization across FSC business units. Practical and user-friendly workflows and protocols that facilitate information capture, design, collection, quality, storage, and reporting on data consistently across FSC departments. Compliance of data assets and data processing with relevant legislation. Coordination and facilitation of the rigorous clean-up and information integrity processes while delivering data products. Development, modernization and improvement of Information Schemas and their maintenance. Compatibility of FSC Information Models with the ISEAL Core Metadata Standard. To manage projects related to data gathering, standardization, and management, including but not limited to: Online reporting for FSC evaluations (forest management and chain of custody). Enhance the certificate management processes. To ensure the data stores perform with high efficiency, reliability, and the single source of truth. To establish, implement and manage consistent processes for data sharing with internal and external stakeholders, in cooperation with Legal Department. Additional Tasks as assigned by the formal supervisor. Education and Training: University degree in a relevant field, for example, computer science or data science. Working Experience, Style and Skills: 4-5 years’ relevant experience in data modelling, big data platforms, creating data pipelines, data integration in databases, data warehouses and data lakes. Proven work experience as a Database developer. In-depth understanding of data management concepts and practices (e.g. metadata, permissions, recovery, security, privacy, quality, and monitoring) and data integration (ETL/ELT) procedures. Working knowledge of software development and user interface web applications Experience in manipulating data sets and building analytical models to derive high quality business intelligence insights. Proven record of successfully managed data projects and modernization of organizational data assets and infrastructure. Strong problem-solving skills and a strong focus on end-user experience. Knowledge of components and aspects of GDPR and their impact on information and data management in applicable software and platforms. Excellent estimation and management of delivery timelines. Ability to perform well while handling competing priorities and several functions. Solution oriented attitude to work. A strong sense of diligence and service. Strong analytical skills and attention to detail. Languages: Fluency in English (spoken and written). Spanish is a plus. Computing Skills: Good knowledge of and hands-on expertise with: Data and web service integration. Spark, Hadoop, Postgres, Cassandra, or similar platforms. Computer programming languages (preferably Python, SQL, etc.) and manipulating large data sets. On-premise and cloud-based solutions (preferably Azure and AWS). PowerBI, Tableau or other advanced information and data analytics tools. Microsoft Office 365 products. Communication Skills: Proven excellent presentation skills. Proven excellent teamwork and collaboration skills, fostering deep stakeholder engagement. Proven excellent verbal and written communication skills. Ability to establish and maintain positive interpersonal relations. Ability to communicate complex technical tech concepts to business users. Additional valuable skills: Knowledge of certification systems such as in forestry and environmental sciences. Statistical techniques and concepts (regression, properties of distributions, statistical tests and proper usage, etc.) and experience with applications. Working knowledge of the ISEAL Core Metadata Set / Standard. Open Knowledge and Interoperability repositories, e.g., Dspace, Fedora. MS Dynamics. Salesforce. Location: Bonn, Germany Working Hours: Full time - 40 hours per week Duration of Employment: Temporary contract - 2 years (extension possible). Starting Date: 01 NOVEMBER 2022
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Instructional Designer (m/f/d)

Mi. 27.07.2022
Köln
GLOBALG.A.P. is a brand of smart farm assurance solutions developed by FoodPLUS GmbH in Cologne, Germany, with cooperation from producers, retailers, and other stakeholders from across the food industry. These solutions include a range of standards for safe, socially, and environmentally responsible farming practices. The most widely used GLOBALG.A.P. standard is Integrated Farm Assurance (IFA), applicable for fruit and vegetables, aquaculture, floriculture, livestock, and more. This standard also forms the basis for the GGN label: The consumer label for certified, responsible farming and transparency. For our Training Development team we are looking for an Instructional Designer (m/f/d) in full-time (39 hours/week) to start immediately.   Create didactical concepts for online and face-to-face training courses for agricultural experts Prepare training material together with our technical experts with respect to methodology, didactics, and layout Project management for the development of new training courses and training material until final release Ensure quality of and continuously improve existing trainings Develop and ensure functionality of our Learning Management Platform Evaluate and implement new educational technologies   Degree in Adult Education or equivalent Minimum 2 years of working experience in the field of instructional design Proficient in English (C1 level), additional Spanish is a plus Strong organizational/project management skills and technical affinity Intercultural competence and interest/ability to work in a respective environment Excellent team player with very good communication skills  Integration into a multicultural, diverse team with shared values and the motivation to have a positive impact on the world and our future Possibilities to grow professionally and personally by encouraging to take ownership for your working area and by a culture of continuous learning Highly flexible approach in working time and possibility for mobile office to ensure an optimum work-life balance Free use of local public transport (JobTicket), share in Urban Sports Club fitness program, discount program for shopping (Corporate Benefits), free coffee, tea, and water Central office location in downtown Cologne  
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Technical Expert (m/f/d) Customer Support

Mi. 27.07.2022
Köln
GLOBALG.A.P. is a brand of smart farm assurance solutions developed by FoodPLUS GmbH in Cologne, Germany, with cooperation from producers, retailers, and other stakeholders from across the food industry. These solutions include a range of standards for safe, socially and environmentally responsible farming practices. The most widely used GLOBALG.A.P. standard is Integrated Farm Assurance (IFA), applicable for fruit and vegetables, aquaculture, floriculture, livestock, and more. This standard also forms the basis for the GGN label: the consumer label for certified, responsible farming and transparency. We are immediately looking for a Technical Expert / Customer Support (m/f/d) in full-time (39 h/week). Our Customer Support Team is responsible for the professional interaction with our valued customers (B2B and B2C) via mail, phone or face-to-face when they have questions or concerns, always following a friendly and helpful approach. Within this team, there is a subdivision primarily focusing on standard related issues of our clients. Supporting them in the best possible way, you will be integral to reinforce our reputation for excellent customer service. Provide expert answers and technical support for our clients regarding the usage of our standards and products Provide expert answers and technical support for our clients regarding the usage of our IT solutions, while presenting the value of our portfolio Channel customer feedback internally and follow up to be able to provide expert answers and support Manage client requests via a ticket system in an efficient manner Conduct virtual and face-to-face training to showcase how our database and other software solutions work Utilize and contribute to FAQ documentation to enable internal knowledge sharing Maintain daily recordings, e. g. logging and documenting issues in our systems Degree in Agriculture, Food Science or equivalent, followed, or accompanied by 5 years of practical work experience Experience in conformity assessments, certification or quality management is preferred Proficient in written and spoken English Commitment to our company's purpose and interest in respective topics Excellent communication skills, including active listening and clear articulation Customer-first mentality with inner motivation to solve problems and alleviate conflicts Ability to work independently and as well within a team, according to priorities and timings Integration into a multicultural, diverse team with shared values and the motivation to have a positive impact on the world and our future Possibilities to grow professionally and personally by encouraging to take ownership of your working area and by a culture of continuous learning Highly flexible approach in working time and possibility for mobile office to ensure an optimum work-life balance Free use of local public transport (JobTicket), share in Urban Sports Club fitness program, discount program for shopping (Corporate Benefits), free coffee, tea, and water Central office location in downtown Cologne
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