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Unternehmensberatung | Gastronomie & Catering: 1 Job

  • Unternehmensberatung
  • Gastronomie & Catering
  • Mit Berufserfahrung 1
  • Vollzeit 1
  • Feste Anstellung 1
Gastronomie & Catering

OPS Services Manager (KFC) (m/w/x)

Do. 09.09.2021
AmRest Holdings SE is the largest independent restaurant operator in Central and Eastern Europe with a growing international presence. Since 1993 we have been building a portfolio of well recognized, power brands such as KFC, Pizza Hut, Burger King and Starbucks based on solid franchise and joint venture partnerships. AmRest owns the La Tagliatella brand which is being developed internationally as both Company operated restaurants and franchised stores. Additionally AmRest acquired brands such as Blue Frog, Kabb and Sushi Shop. AmRest DE Sp. z o.o. & Co. KG is a sub company of AmRest Holdings SE, which operates KFC and Pizza Hut Stores in Germany as licensee. Identifies and advocates for the needs of Operations by consolidating market operations priorities and requirements into projects. Identifies best operations practices and, if necessary, develops and leverages solutions to ensure customer demands are met. Continuously improves programs and processes. Acts as a 'filter' to ensure the needs of the operation are addressed in new company initiatives. Leads the implementation process of strategic initiatives to enable regional implementation and effective market execution. Develops and monitors plans (including critical paths), supports execution, and tracks results across brands. Manages information flow between RST and Operations by managing communication channels. Supports defining operating standards across brands. Supports maintenance of accurate Ops manuals for all portfolio brands, by voicing changes in standards to brand trainers. Support Customer Care department to ensure trend monitoring, early detection of critical issues, timely reporting of results, and relevant insights Manages the annual Operations Events calendar by planning and coordinating execution (via delegation to other departments as necessary), including monthly meetings, Trimester meetings, and others. Works with P&A to ensure clear, simple, aligned reporting to support Brand Leaders and Training Manager. First contact points for all KFC restaurants in terms of operative Standards. Ensures that targets of Restaurant P&Ls are achieved by optimizing the costs and by improving the performance Independent and result-oriented way of working High project management skills Meet the high-quality requirements for our KFC restaurants Ambassador for AmRest/KFC Culture High communication skills Strong MS Office skills You have experience working in an international and cross-functional environment You have strong communication skills in German and English Friendly, values-driven workplace Real impact on business growth Accelerated professional and personal development Appreciation culture Personalized benefit package
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